✦ A Ranklore case study
Case study · Clinical systems

Your clinic, running like one system.

We implement and customise Platomedical (Plato) around the way your clinic actually works — so your notes, dispensing, inventory, claims and front desk finally speak the same language.

Set up my clinic

Plato is a third-party clinic OS. Ranklore is an independent implementation & workflow partner.

Plato · InventoryLive stock

Stock & auto-replenishment

Main Clinic · today
ItemOn handReorder atStatusUnit price
Atorvastatin 20mg 060In stock$0.14
Amoxicillin 500mg + 10:1 bonus 040Below reorder$0.21
Insulin glargine 015PO #1042 raised$28.40
Paracetamol 500mg 0200In stock$0.03
Auto-PO triggered: 2 items fell below threshold → purchase order drafted to preferred supplier.
Where Ranklore comes in

Plato is powerful. The wins live in the set-up.

Plato gives a clinic a flexible operating system — a form builder, configurable billing rules, min/max inventory pricing, procurement workflows, granular access. Out of the box, that's a toolbox. Someone still has to translate how your clinic works into the configuration — and get the team to trust it.

01
The blank-canvas problem.

Templates, reorder thresholds, bonus rules, consent flows, claim fields, access roles — all configurable, all empty on day one. This is where most go-lives stall.

02
The clinical gap.

Plato's partner network covers hardware and accounting. The piece nobody owns is the clinical configuration — and that needs someone who's actually worked a clinic floor.

03
Where we fit.

Ranklore configures Plato hands-on, around your real workflow — then migrates, trains and stays through go-live, so the system fits you, not the reverse.

"I set the system up the way I'd want to use it on the floor — traceable, accurate, and quiet enough that the team actually trusts it."

— Jamie, Ranklore · certified Wound, Ostomy & Continence Nurse and Plato implementation lead

13+Plato modules
6practice types
1patient record
How the set-up runs

From your workflow to go-live — in weeks, not quarters.

Map

We sit with your team and document how you actually work.

Configure

Templates, inventory & pricing rules, billing, consents, roles.

Migrate

Patients, drug list, prices and balances brought across cleanly.

Train

Role-based, on-the-floor training and plain-English SOPs.

Go-live

We're on site day one — catching the edge cases live.

Optimise

Dashboards, reorder tuning and refinements after launch.

What we configure

Every Plato module, shaped to your clinic.

Not a generic switch-on — each module mapped to your specialty, your suppliers, your claim mix.

📝

Notes & form builder

Specialty note structures with smart fields and shortcuts — write, draw, type or dictate. Dental charting and specialist modules where you need them.

Plato EMR · form builder · NEHR-ready
📦

Inventory & auto-PO

Min/max pricing, package bundling for one-tap dispensing, barcode verification and procurement workflows that draft a PO the moment stock dips below threshold.

Reorder thresholds · procurement · barcode
💲

Pricing & bonusing

Price tiers by patient group and supplier free-goods/bonus accounted for — so margins, true cost and stock counts stay honest at every dispense.

Configurable pricing rules · free-goods
💳

Billing & claims

Configurable billing rules, CHAS / Medisave / PHPC, corporate & TPA claims, branded invoices and the PlatoPay terminal — fewer rejections, faster reimbursement.

CHAS · Medisave · TPA · PlatoPay
🖊️

Consent, e-script & counselling

Paperless consent templates, Singpass pre-registration, e-prescriptions and clear financial counselling — captured against the visit.

Singpass · digital consent · e-Rx
🛡️

Access, audit & security

Granular role-based access, MFA/SSO and audit trails so every entry is traceable — PDPA-aligned on MTCS-grade infrastructure.

RBAC · audit trail · PDPA-aligned
One record, end to end

Every step flows through a single patient record.

👤
Front deskSingpass pre-reg
📝
ConsultTemplated notes
📦
DispenseStock & auto-PO
💳
Bill & claimCHAS · corporate
📊
InsightOne dashboard

No double-entry. No spreadsheets on the side. One trail, from booking to business intelligence.

Calmer clinics

Built around the people who actually use it.

The difference it makes

Less admin. Tighter stock. Cleaner records.

Traceable notes

Every entry, accountable.

Notes are timestamped and attributed — who wrote what, when, and what changed. Audit-ready by default.

Consult noteReviewed
DiagnosisType 2 DM — stable
PlanContinue metformin

✎ Authored by Dr Tan · 14:32 · edit history kept

Accurate drug price & bonusing

The right price, every dispense.

Prices update automatically at dispensing, and supplier bonus / free-goods are accounted for — so margins and stock counts stay true.

Amoxicillin 500mg · $0.21 · bonus 10:1 applied
True cost recalculated after free-goods
Automatic PO ordering

Never run out, never over-order.

Set a reorder threshold per item. The moment stock dips below it, a purchase order is drafted to the preferred supplier — no spreadsheets, no missed reorders.

Insulin glargine hit 6 / 15 → PO auto-raised
One workflow

Front desk to back office, joined up.

Booking, consult, consent, dispensing, claims and stock all flow through one record — less double-entry, fewer errors, calmer days.

Book → Consult → Dispense → Claim — one trail

Set Plato up around your clinic.

From mapping your workflow to go-live and training — we make the system fit you, not the other way round. Tell us how your clinic runs.

Talk to Ranklore →